We endeavour to dispatch all orders within 3 working days of receiving your cleared funds, but during busy times this may be extended. 95% of all orders are dispatched within 48 hours of receiving your cleared funds.

Please note that it may take up to 10 days for  cheque's , echeques and crossed Postal orders to clear. We only ship items once the payment is fully cleared.

We do allow collections by appointment, our opening times are :

Please call in advance so that we may have the item ready for you. Payment for collection item's is either cash on collection or PayPal in advance.

We aim to keep you informed of how we will deal with your order in advance, so if any of the above conditions do not suite your requirements then please do not place your order..

Dispatch

We will send an email, to you on dispatch of the item informing you that your item has been sent. Our couriers require a signature. If you are not available, they will post a card through your letterbox informing you of the number to call to rearrange delivery. If the item is returned to us because you have not been available for the item to be delivered or made arrangements for re delivery there will be a further postage charge to cover the cost of resending the item

Should the courier not be able to locate your address, or there is nowhere to leave a card, they will contact us. We will send an email to your registered email address to explain the problem.

We can not be held responsible for delays caused by the courier.

All tracking details will be available, on request

Contact us with any further questions

Additional Information

If you are not satisfied with your purchase please contact our

Customer Service Department via email

Most issues can be resolved quickly, positively

and amicably.